SHIPPING AND DELIVERY POLICY
Effective August 1, 2026
Passenger Confessions, LLC currently ships merchandise to addresses within the United States.
MADE-TO-ORDER FULFILLMENT
Our merchandise is produced after an order is placed. Most orders are prepared for shipment within approximately 2–5 business days. Fulfillment time is separate from carrier transit time and is an estimate, not a guarantee.
SHIPPING ESTIMATES
The shipping estimate shown at checkout begins after fulfillment is complete. Carrier delivery times may vary because of destination, weather, service interruptions, holidays, inventory availability, address issues, or other conditions outside our control.
SHIPPING CHARGES
Shipping charges are displayed at checkout before payment. Charges may vary by product type and the number of items in the order.
TRACKING
When tracking is available, it will be sent to the email address provided at checkout after the order ships. Tracking information may take time to update after a carrier receives the package.
ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate delivery address. Please contact confess@passengerconfessions.com as soon as possible if an address is incorrect. Because orders may enter production quickly, address changes cannot be guaranteed.
If a package is returned because the address was incomplete, incorrect, unclaimed, or otherwise undeliverable, the customer may be responsible for the cost of reshipping it. We will provide available options after reviewing the order.
DELAYED OR MISSING PACKAGES
If the estimated delivery date has passed, please allow five additional business days for carrier delays before contacting us. Then email confess@passengerconfessions.com with the order number and delivery address.
A package marked “delivered” may require the customer to check the delivery area, household members, neighbors, building management, and the carrier before a replacement review can begin.
SEPARATE SHIPMENTS
Items in the same order may be fulfilled or shipped separately. Separate packages may have different tracking numbers and delivery dates.
INTERNATIONAL SHIPPING
International shipping is not available during the initial launch. Orders submitted to unsupported destinations may be canceled and refunded.
CONTACT
Questions about shipping may be sent to confess@passengerconfessions.com.